FAQ
Orders
All orders are processed within 2 business days of receiving your order confirmation. Once your order has shipped, you’ll receive a notification with tracking details.
Not sure what size you wear? Check out our size guide on our product pages. Still confused? Send us an email at gosscustomerserivce@gmail.com or a DM on our Instagram @shop_goss and we’ll respond ASAP!
To keep your bikini looking its best, we recommend:
- Hand washing in cold water using a gentle detergent
- After washing, lay flat or hang to dry in the shade (do not tumble dry)
- Avoid wringing or twisting the fabric, as this can damage its shape and elasticity
Proper care will help maintain the color, fit, and quality of your bikini.
Shipping & Returns
Visit our Returns & Exchanges page for all details on our Return Policy.
To start a return/exchange, you can contact us at gosscustomerserivce@gmail.com. If your return is accepted, we'll provide a return label and instructions on how/where to send your package. Items sent back to us without first requesting a return will not be accepted. Feel free to email us with any return questions too!
Visit our Shipping & Delivery page for all details on our Shipping Policy.
Any other questions?
Feel free to email our team!